Posts tagged with: repeat business

There are only three ways a business can make more money – get more new customers, increase the value of the average sale, and increase the rate and volume of repeat business. Of the three, two have to do with...
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When I think about the number of services and subscriptions I’ve cancelled or failed to renew over the years, my first thought is how unnecessary it should have been. In the overwhelming number of cases, the company I severed relationship...
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