Every person you: speak to stand across the counter from meet shake hands with speak on the phone with open the door for Has a family or people important in their life they: think of support love care for The...

Have you noticed there is never anything good in the fine print of an agreement? All the good stuff is up front and in large print. The bad stuff is buried in the back somewhere, deep inside a long paragraph,...

A commonly cited problem with cold calling is it’s an unwelcome interruption and merely a shot in the dark. Both ills result in a colossal waste of time — the first risks damage to your reputation and the second is...

Topic: Connecting with Reluctant Listeners Format: MP3 Time: 04:33 For a person to give you time or money, they have to perceive a return that’s greater than what they give. For a person to do it twice, they have to...